Frequently Asked Questions (FAQ)
Welcome to Cintika.com’s FAQ section! Below are some common questions and answers regarding our website and services. If you have further questions, feel free to contact us.
1. What is Cintika.com?
Cintika.com is a website that showcases high-quality wooden serving and kitchen products, such as acacia wood items. However, we do not sell products directly on our site. Instead, we provide links to Amazon where you can purchase these products.
2. Do you sell products directly on Cintika.com?
No, Cintika.com does not handle any sales transactions or direct purchases. All products shown on our website are sold through Amazon.com. We simply direct you to the relevant product page on Amazon.
3. How do I make a purchase?
To make a purchase, click on any product you are interested in, and you will be redirected to the corresponding product page on Amazon.com. You can complete your purchase through Amazon’s secure checkout process.
4. Do you offer customer support for the products listed?
Since Cintika.com does not handle the sales directly, we do not offer customer support for products. For any inquiries related to product quality, shipping, or returns, please contact Amazon’s customer service or the seller directly via Amazon.
5. Can I return or exchange a product?
All returns, exchanges, and refunds are handled through Amazon. Please follow Amazon’s return policies for any product you purchased through the links on our site. You can visit Amazon’s return center here.
6. How does shipping work?
Shipping is managed entirely by Amazon or the sellers on Amazon. When you make a purchase through Amazon, they will provide the shipping options, estimated delivery times, and tracking information. Cintika.com does not handle or influence the shipping process.
7. Do you earn commissions from product sales?
Yes, Cintika.com is a participant in the Amazon Associates program. This means we earn a small commission from qualifying purchases made through the affiliate links on our site. This commission does not affect the price you pay for the products.
8. Is my information secure on Cintika.com?
Cintika.com does not collect or process any personal payment information since all transactions are handled through Amazon. We may collect general site usage data (e.g., cookies) to improve our website performance, but your shopping and payment details remain securely within Amazon’s system.
9. How do I contact Cintika.com?
If you have any questions about our website or need additional information, you can reach us at:
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ZAMOZONGO LLC
2201 MENAUL BLVD NE, STEA
Albuquerque, NM 87107 USA
+15055200370